Worst Pay Structure In The Industry - Tax Preparer H&R Block Employee Review

1.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

My location has great coworkers

Cons

Pay structure is a joke. Hourly pay $1 over minimum wage. They try to sell you on commission, which is equal to your hourly pay. You get paid hourly wages and accrue commission, which you do not get until one month after the season ends. THEN they reduce your commission based on your hours worked and against the revenue you made for the company. Example: 8-hour shift, you had 3 clients. 5 hours without a client reduces your commission. To break even, you need to bring in $800 per 8-hour shift just to satisfy your hourly wage. To make a commission, you should double the revenue per shift. Two weeks left in the season, your calendar gets erased. Any commission you made up to this point is being reduced for not having clients at your desk. Your commission starts disappearing that you can track through the NICE app in AMP. You have to work yourself till you pass out "hoping" to break the commission/hourly trap

Explore other reviews about H&R Block

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

-Amazing culture -Great pay -Hybrid and flexible work -Learning and Development Opportunities

Cons

I have no cons for this company!

4.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

On most of the teams I've interacted with, employees are people first and "human resources" second. Managers are flexible if folks need to go to appointments, take kids to school, take vacation, and other such things. You're expected to put out good work and will get fired for truly bad work, but work hours aren't crazy. As a product manager, there are also signs that the company is moving in a great product-centered focus under new CEO Curtis Campbell. Working entirely remotely or with very few days in the office is the norm for most - but not all - teams. Compensation is solid, but definitely not as good as you can get in the product space.

Cons

The business is very seasonal, so different times of year can be way more stressful than others. Despite overall good culture, there are some teams that are overworked and have a terrible work-life balance. There are also some signs that the culture could be going downhill. Pressure seems to be exacerbated, and many of my coworkers are reporting feeling overworked. You also have to fight to get promotions, or move laterally within the company to get pay boosts. Don't expect promotions or big pay bumps even if you excel at your position -- you have to both excel AND advocate yourself for a couple years.

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H&R Block Response
5mo
Thank you for sharing your perspective. We’re glad to hear you’ve experienced strong support, flexibility, and a growing product‑focused culture, and we appreciate the candid feedback around seasonality, workload, and career progression. Insights like yours help us continue strengthening the experience for our teams.
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