Check out your Company Bowl for anonymous work chats.
What port do you change for email? What is the difference between a private and public ip address? How would you handle an irate customer. When is a time you went above and beyond for a customer.
are you interested to work here
Will you get bored with this as you have never been an agent and there is no travel or out of office responsibilities.
Interviewer asked me to sell him a pen. I should have won an award my response was so freaking brilliant!
1.What would you do if a customer wants to cancel services with Comcast?
Not difficult but detailed and specific. Unexpected question was on SOM, which I did not mention in my resume.
How much time do you take to handle a call?
How you handle difficult people
basics of automotive cooling systems, HR related questions
the hours i was available