Job Summary

We are seeking a dynamic and detail-oriented Knowledge Management Specialist to lead the organization, development, and dissemination of critical information across our enterprise. In this role, you will harness your expertise in data structures, metadata management, and content strategy to optimize knowledge sharing and foster a culture of continuous learning. Your innovative approach will enhance our information architecture, ensuring that data is accessible, accurate, and aligned with business requirements. Join us to drive impactful knowledge solutions that empower teams and elevate organizational performance!

Responsibilities

• Develop and maintain comprehensive ontologies, taxonomies, controlled vocabularies, and metadata schemas to support effective information classification and retrieval.
• Design and implement semantic web technologies such as RDF (Resource Description Framework), OWL (Web Ontology Language), and linked data principles to enable intelligent data integration.
• Manage content development, editing, and content management systems including Drupal, Adobe Experience Manager, SharePoint, and other digital asset management platforms.
• Collaborate with cross-functional teams to gather business requirements, translate them into technical specifications, and develop scalable data models for relational databases like Microsoft SQL Server, Oracle, or MySQL.
• Utilize data analysis tools such as Tableau, Google Analytics 360, and SEO tools to monitor content performance and inform continuous improvement strategies.
• Implement data collection processes using APIs, scripting languages like Python or JavaScript, XML/JSON formats, and web analytics tools to enhance data accuracy and usability.
• Conduct user research and usability testing to refine information architecture, UI/UX design, wireframes (using Figma or Balsamiq), and site navigation for optimal user experience.
• Ensure compliance with information governance policies by establishing records management protocols and maintaining metadata standards across databases including Neo4j graph databases or SQL-based systems.
• Support knowledge sharing initiatives through training sessions on topics such as SPARQL querying, graph databases like Neo4j or GraphQL APIs, and content cataloging practices.

Skills

• Strong understanding of ontology development, semantic web technologies (RDF, OWL), linked data principles, and SPARQL querying techniques.
• Expertise in database management systems including relational databases (SQL Server, MySQL), graph databases (Neo4j), and NoSQL solutions.
• Proficiency in content management systems such as Drupal, Adobe Experience Manager, SharePoint; familiarity with digital asset management workflows.
• Experience with data modeling techniques, metadata management standards, taxonomy creation, controlled vocabularies development, and information architecture design.
• Knowledge of SEO best practices combined with analytics tools like Google Analytics 360 to optimize content visibility and engagement metrics.
• Programming skills in Python or JavaScript for scripting automation tasks; experience with XML/JSON for API integrations.
• Ability to translate complex business requirements into effective knowledge solutions through analysis skills and strategic content development.
• Familiarity with user research methodologies, wireframing tools (Figma or Balsamiq), wireframing techniques for UI/UX improvements; proficiency in Visio for process mapping.
• Strong understanding of records management standards alongside compliance with information governance policies; experience with Tableau for data visualization insights.

Join us as a Knowledge Management Specialist to shape how our organization captures knowledge—transforming raw data into actionable insights that drive innovation! Your expertise will be instrumental in creating seamless information flows that empower teams worldwide while supporting our commitment to excellence in information management!

Pay: $78,788.34 - $94,884.88 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid parental leave
• Paid time off
• Parental leave
• Vision insurance

Work Location: Remote